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Fitness22
Customer Success · Larnaca, Cyprus

Customer Support

At Fitness22, we create the best fitness mobile apps to inspire healthier and happier lives. If you’re looking to make a real impact, this is the place to be!
Our Support Team is growing, and We’re looking for a Customer Support Representative to join our team and work primarily with our users, providing high-quality support across our fitness mobile apps.

Responsibilities

  • Handle user inquiries across all support channels

  • Provide clear, friendly, and effective support to end users

  • Maintain and update the FAQ and help content

  • Collect recurring user issues and escalate when needed

Requirements

  • Fluent English (written and spoken)

  • Strong service orientation and excellent communication skills

  • Patient, responsible, and user-focused

  • Highly organized and reliable

  • Interest in fitness and mobile apps

  • Valid work permit or EU passport

Bonus

  • Previous customer support experience

  • Familiarity with fitness apps or gym training

This role is mainly user-facing and focused on delivering a great support experience to our users.

Department
Customer Success
Locations
Larnaca, Cyprus

About Fitness22

At Fitness22, we build health and fitness apps used by millions of people worldwide. Our products help users move more, train smarter, and build sustainable habits- combining technology, data, and thoughtful design to make healthy living more accessible.

Founded in 2011
Co-workers 1-50
Customer Success · Larnaca, Cyprus

Customer Support

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